ICC provides advanced, technology-based, specialized communications services to several distinctive and highly targeted market segments in Europe. Chief among these are: 1) The massive (30 million strong) immigrant worker community, and 2) Commercial Italian business and government customers who are serviced through a revenue sharing relationship with certain well established traditional public utility organizations (electricity, gas, water, sewer, trash, etc.) which also provide broadband services to their customer base in Italy.

1) Immigrant workers have become a critical and rapidly growing component of the economies of virtually all the countries in Western Europe. Providing much needed labor for business segments such as agriculture, manufacturing, and many service industries; these workers are typically legal, surprisingly well paid, and long-term residents of their respective adopted European countries.

From a variety of regions around the world, these workers become well established in their new surroundings. However, they also remain closely connected to their friends, families, and home country cultures.

Utilizing its large and rapidly growing network of independently owned call shops, internet cafés, and other ethnically-oriented retail stores, ICC provides a wide range of technology-infused communications, entertainment, and financial related services to this expansive and diverse market segment.

2) Italian commercial business and government agency customers are able to utilize a sophisticated and cost effective VoIP-based CENTREX functionality as a result of partnerships which ICC Italy (a wholly-owned subsidiary of ICC Worldwide) has established with certain major public utility organizations. Leveraging these highly effective, revenue-sharing relationships, ICC provides technical expertise, advanced telephony switching equipment, and sophisticated infrastructure to a demanding set of end user customers who are already doing business with some of Italy’s largest and most well established public utilities.

While their utilization patterns are quite different, both immigrant workers and larger commercial accounts require very similar core telephony expertise, a common infrastructure, and advanced switching equipment. The fact that immigrant workers typically utilize these services during evenings and weekends; while commercial accounts tend to work regular business hours only serves to add to the synergy of addressing these two market segments for ICC.

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